New Feature: Resource Blackouts
It’s an unfortunate situation when a customer books an appointment and shows up for it only to find the doors locked and lights shut off. You’re closed for vacation and no one informed the customer! This situation is damaging to your company’s reputation and undesirable to say the least. At ScheduleThing, we understand the importance of integrity, which is why we are building web-based schedule software that makes it easy for you to stay on top of your bookings and blackout dates.
Businesses have a number of resources, ranging from a hairstylist at a salon to a lawnmower at a landscaping company. Let’s say a resource is temporarily unavailable: the employee is on vacation, the lawnmower is in the shop, or your business is closed for a holiday. ScheduleThing’s software now includes the resource blackout feature, allowing you to blackout specific days or times when a resource will be unavailable. This prevents the customer from being able to book the resource on the unavailable date. Within the automated appointment system, simply click the “Resources” tab, and choose to either “Blackout Resource” or “Blackout Company” on the lower right side of the page. This feature prevents resources from being booked when they aren’t available, keeping your good reputation in tact and your integrity flawless.
